How to Pull or Retrieve a call using the Gamma Horizon iOS softphone app
Last Updated
June 17, 2021
This short guide will explain how to pull or retrieve a call using the Gamma Horizon iOS softphone app.
Key:
Call button:
![call button](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60f182c1416c857b601e4e6b_call%20now.png)
The dial pad allows you to enter a telephone number to be dialled. To dial out, enter the number and tap the [Call button].
![dial pad](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60f1688c06fe285d93f4652d_Dial%20pad.png)
Pull or retrieve call
Key:
More Icon:
![more icon](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60f16851c7799e8c3c003b8b_more.png)
Located on the bottom right of the dial pad screen, tapping the [More icon] will give two options: pull call or retrieve the call.
Pull call
Take over a live call from another device,
Retrieve call
Retrieve a parked call
![pull/ retrieve call](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60f1687a21cf90c7d52c72ff_Pull%20retrieve%20call.png)