New Phone Lines for Home & Business, Live in Days Not Weeks

Whether you need a single home phone line or multiple business phone lines across a whole office, we'll get you connected without a BT engineer, without weeks of waiting, and without a separate installation charge.

No installation fee
Home & business lines
UK-based support team
Getting Your New Line
What to expect
Tell us what you need2 minute form, no obligation
We confirm the detailsNumbers, lines and users
3
Your line is configuredSet up remotely, no engineer
4
Start making callsLive on your agreed date
Typical setup: 1–5 working days
The Basics

What's the Best Type of Phone Line in 2026?

A traditional phone line — the kind searched for as a landline phone line or PSTN line — runs over copper cable and usually needs an engineer visit to install. Today, most home phone lines and business phone lines run over broadband instead, using VoIP (Voice over Internet Protocol) to carry calls as data rather than through a physical exchange. You can read more in our guide to business phone lines explained or our explainer on what a VoIP phone number actually is.

This shift isn't optional for much longer. With the UK's ISDN and PSTN switch-off underway, openreach is retiring the old analogue network entirely, and every home phone line and office phone line in the country will eventually need to move to a digital alternative. If you're currently on an ageing phone system, our guide on whether it's time to ditch ISDN is a good place to start.

Whichever route you take, your telephone number doesn't have to change. If you'd rather keep the number you already use, our telephone number porting service runs alongside your new line setup at no extra complication.

Why It's Different

Why Get Your Phone Line From T2K

A new phone line used to mean booking an engineer and waiting weeks. It doesn't have to any more.

🛠️

No engineer, no waiting around

Your line is configured remotely over your existing broadband connection — no site visit, no half-day waiting window, no separate installation appointment.

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One simple monthly price

No installation fee, no separate line rental and no per-minute call charges to track — just a single monthly plan that includes unlimited UK calls.

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Scales as you grow

Need a second phone line next month, or twenty more DDIs for a new office? Add lines and users on demand without ripping out any hardware.

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Keep your number, or choose a new one

Already have a number you don't want to lose? We can port it across. Starting fresh? We'll help you pick a new local or non-geographic number.

⚙️

Modern features built in

Call routing, voicemail-to-email, a mobile app and call recording all come as standard — features a traditional analogue line simply can't offer.

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UK numbers, UK support

Every line comes with a genuine UK telephone number and is backed by a UK-based support team, whether you're a household or a multi-site business.

What It Costs

Compare the Cost of a New Phone Line

Traditional new-line installs come with an upfront charge before you've even made a call. A T2K line doesn't.

Typical New Landline
£140 install fee
  • New line installation charge (up to £140 with some providers)
  • Plus standard line rental (~£31.20/month)
  • Plus a separate calls plan for landlines & mobiles
  • Engineer visit usually required
VS
T2K Home & Business Line
Your New Line
£12.95/month
  • No installation fee, no engineer visit
  • Unlimited calls to UK landlines & mobiles included
  • No separate line rental or per-minute charges
  • Set up remotely over your existing broadband

Installation charges and line rental figures are based on published UK new-line tariffs as of September 2026; individual pricing varies by provider, property and contract. A T2K line replaces both the one-off install charge and the monthly line rental with a single all-inclusive plan.

How It Works

Getting Connected in Four Steps

The same process covers a single home phone line or a multi-line business setup — the only difference is the detail we need from you at step one.

Tell us what you need

Fill in the short form below. Residential requests just need a few details; business requests also cover how many lines and users are involved.

We check what's possible

We confirm number availability in your area, or check eligibility if you're porting an existing number across instead.

We configure your line remotely

No engineer, no site visit — your line is set up over your existing broadband connection ahead of your agreed go-live date.

You start making calls

Your new line goes live on the agreed date, with unlimited UK calls included from day one.

020 XXXX XXXX
Your number, your choice

Need multiple phone lines for your business?

From a two-line startup to a multi-site office with dozens of DDIs, our team scopes and sets up multi-line business phone systems every week. Every line runs on the same simple monthly plan, however many you need.

  • Single or multi-line setups handled by the same team
  • Works alongside a move to 3CX, Gamma Horizon or Microsoft Teams Calling
  • Add or remove lines and users as your business changes
Get Started

Request Your New Phone Line

Tell us a little about what you need and we'll come back to you with next steps and a go-live date. It takes about two minutes.

1Type
2Your details
3Review & send

What kind of phone line do you need?

This just helps us ask the right questions on the next step.

Please choose an option to continue.

Your details

We'll assume this is for one home phone line — just tell us a bit about it below.

Your business details

A little more detail helps us scope larger or multi-line setups correctly.

Review & send

Please check the details below before submitting your request.

Request received

Thanks — your request has landed with our team. We'll be in touch shortly to confirm availability and agree a go-live date.

Read Our Phone Lines Guide
Who Needs a New Line

New Offices, Growing Teams, Home Working — Every Day

A new phone line isn't only for a house move. We regularly set up business phone lines for companies opening new premises, growing their headcount, or replacing an ageing analogue system before it's forced on them.

Sectors we work with most often for multi-line setups include:

UK-Wide Coverage

New Phone Lines Anywhere in the UK

T2K Voice & Data sets up home and business phone lines for customers right across the UK. Wherever you're based, the same team, the same process and the same setup timeline apply.

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Nationwide reach
We set up home and business phone lines for customers across every UK region, not just where our team is based.
☎️
Any UK dialling code
Geographic and non-geographic numbers are both available, whichever area code fits your business or home best.
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One team, start to finish
The same UK-based support team manages your request from submission through to your line going live.
Common Questions

Phone Lines FAQs

What is a phone line?
A phone line is the connection and telephone number that lets you make and receive calls. Traditionally this meant a physical copper connection, but today most home phone lines and business phone lines run over broadband using VoIP instead.
How much does a new phone line cost?
A traditional landline install can cost up to £140 upfront, plus ongoing line rental and call charges. A T2K line has no installation fee and starts from £12.95 a month, including unlimited UK landline and mobile calls.
Do I need an engineer to install a phone line?
Not with T2K. Because your line runs over your existing broadband connection, it's configured remotely — there's no engineer visit or on-site installation appointment required.
Can I get a second phone line for my business?
Yes. Adding a second line, or dozens more, is straightforward — you're not limited by physical wiring the way a traditional analogue setup would be. Just tell us how many lines you need on the form above.
What's the difference between a landline and a VoIP phone line?
A landline runs over physical copper cable to a local exchange. A VoIP phone line carries calls as data over your broadband connection instead — same call quality and a genuine UK number, but without the physical infrastructure or installation costs.
How many phone lines can my business have?
There's no fixed limit — we regularly set up anywhere from a couple of lines for a small office to dozens across a multi-site business. Lines and users can also be added later as you grow.
Do you offer home phone lines as well as business lines?
Yes. We set up single home phone lines through to large multi-line business phone systems, using the same team and process either way.
Can I keep my existing number on a new line?
In most cases, yes — this is called number porting. Choose "keep my number" on the form above and we'll handle the transfer alongside your new line setup. See our number porting page for more detail.
How long does it take to get a new phone line set up?
Most new lines are ready within 1–5 working days. Lines that involve porting an existing number can take a little longer, and we'll always confirm a fixed go-live date with you in advance.
Is there a contract, and can I cancel?
Terms depend on the plan you choose — we'll go through the options with you before anything is set up, so there are no surprises once your line is live.
Ready When You Are

Your New Phone Line, Without the Wait.

Start your request below, or give our team a call if you'd rather talk it through first — either way, there's no obligation.

No engineer visit · No installation fee · UK-based support