How to answer calls on a Polycom VVX-500 or VVX-600 series phone

In this post we explain how to answer calls using your Polycom VVX-500 and VVX-600 series handsets.

Key:

Headset Button
Headset Button
Speakerphone Button
Speakerphone Button

To answer the call, do one of the following:

  • To use the handset, pick up the handset.
  • To use the speakerphone, press [Speakerphone Button] or tap Answer.
  • To use your headset, press [Headset Button].

If you’re already in handset, speakerphone, or headset mode, tap Answer, and the phone will automatically use the mode you’re in.

If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and either Home or Calls view displays.