Gamma Horizon October 2016 phone system release notes

The October 2016 release will be made available on the evening of Wednesday 26th October. It
will contain the new features and improvements detailed below.

Integrator Version 2.5

The latest version of Horizon Integrator now includes the following 6 additional CRM integrations

  • Autotask
  • Dezrez
  • PCHomes
  • Rezi
  • RPM
  • WinSIMS

Horizon Integrator can now be updated to version 2.5.34 Details of how to do this can be found in
the user guide on the knowledge base along with the individual CRM user guides


Integrator 2.5 is not currently compatible with any mass deployment tools when carrying out an
upgrade from an earlier version. Using these will result in all existing user settings being deleted.
Any upgrades from earlier versions will need to be carried out by the user/administrator on their
individual machine.

We are aware of the following mass deployment tools affected, please see below. Please be aware
other similar tools could experience the same behaviour and as advised we highly recommend
updating individual clients.

  • SCCM
  • Group Policy deployment
  • OPSI
  • Rudder
  • Symantec Client Management Suite
  • Dell KACE
  • ZenWorks
  • IT Asset Too