Hosted VoIP, Teams calling and business phone systems for Salford Quays firms, from media and digital teams at MediaCityUK to offices around Anchorage and Ordsall. Keep your 0161 numbers, with remote setup and no downtime.
Salford Quays occupies the old Manchester Docks, which closed in the early 1980s and have since been rebuilt as one of the North West's main office, media and leisure districts. The waterfront now combines offices, apartments, hotels and cultural venues along the Manchester Ship Canal, linked to the city centre by Metrolink.
MediaCityUK on Pier 9 is the best-known part of M50. It brought major broadcasters to the Quays and, with them, a large cluster of production companies, post-production houses, digital agencies and technology start-ups. The University of Salford also has a campus here.
Around the media hub, the Anchorage and Quays Reach areas house professional services, public-sector and charity offices, while Ordsall Lane has some of the district's largest single office buildings. Most businesses here expect phones to work the same in the office, at home and on location.
M50 is compact, but its business areas have quite different needs, from broadcast and production to traditional offices.
Broadcast, production, digital and technology businesses. Teams calling, Webex and hosted VoIP are the usual fit for people who move between studios, offices and home.
Waterside offices for professional services, public-sector and health organisations. Call recording and contact-centre features are common requests.
Offices, training centres and charities between Langworthy and Broadway, typically wanting simple hosted systems with good reporting.
Large converted and modern office buildings with bigger contact-centre and sales teams that need queue management and wallboards.
Arts, leisure and hospitality businesses around the Lowry and the outlet centre, where calls need to reach busy front-of-house teams.
0161 is the local dialling code for Salford Quays. Porting it to VoIP is routine, and callers won't notice any change. See our 0161 numbers page for more on local numbers.
A VoIP system also makes it easy to add numbers: DDIs for departments or staff, a freephone line for enquiries, or a national 03 number if you sell across the UK. All of it is managed in one place, with no extra lines to install.
The M50 economy is dominated by creative, media and digital businesses, but it's far from a one-sector district. Professional services, technology, education, public-sector bodies and charities all have significant offices on the Quays, and the leisure and hospitality offer brings in visitors throughout the year.
Many of these organisations run project-based or hybrid teams. The phone system has to follow people between buildings and onto location, integrate with Microsoft 365 or Google Workspace, and scale quickly when a production or contract starts.
There's no single best phone system for every M50 business. We supply six platforms, hosted and on-premise, and recommend on fit rather than margin.
For larger Salford Quays offices and regional HQs that need contact-centre features, resilient routing and on-premise, cloud or hybrid deployment. We plan Mitel upgrades and end-of-life migrations.
Popular with Salford Quays professional services and tech firms that want CRM integration with Salesforce, HubSpot or Zoho, plus full call reporting. As a Titanium 3CX partner we can host and manage it.
Fully hosted on Gamma's UK network, with nothing to maintain in the office. A dependable choice for Salford Quays offices that want auto-attendants, hunt groups and a mobile app from day one.
HD meetings, messaging and calling in one app over Gamma's network. Well suited to Salford Quays consultancies and tech teams that split their week between home and office.
The simplest way to move a small Salford Quays office off a traditional analogue line. Keep your 0161 number and existing handset, with no new hardware required.
Turns Microsoft Teams into the Salford Quays office phone system, with proper call queues and IVR rather than a bolt-on.
Whether you're replacing one analogue line or moving several sites onto a single VoIP system, we'll review your current setup and recommend the right platform for your Salford Quays business. No jargon, no pressure and no obligation.
Get Expert Advice →Traditional copper phone lines are being retired across the UK, including in M50. If your Salford Quays business still uses analogue lines or ISDN, now is a sensible time to plan the move.
It isn't just phones. Alarm diallers, lift lines, card terminals, fax machines and door entry, alarm diallers and franking machines can all depend on a copper line. Timings vary by exchange, so check your own numbers rather than relying on a national date. Check where your lines stand with our PSTN switch-off checker.
We handle the whole move for M50 businesses, from the audit and porting to the out-of-hours cutover, so your customers notice nothing except better call handling.
A plain-English guide to business VoIP for Salford Quays firms, covering the questions that come up most often on our calls.
Production companies often scale up and down with each commission. Hosted VoIP lets you add users for the length of a project and remove them afterwards, with no hardware to buy and no lines to install.
Mobile apps keep staff reachable on location under the company's 0161 number, and Webex or Teams calling puts meetings, chat and calls in a single app.
If your Salford Quays team already uses Microsoft Teams, you can turn it into your phone system. Direct Routing or Operator Connect adds external calling, so staff make and take calls in the same app they use for chat and meetings.
We can keep your 0161 numbers, set up call queues and auto-attendants in Teams, and combine it with desk phones where you still need them.
Call recording is built into most of the platforms we supply. Salford Quays businesses use it to confirm orders, resolve disputes, train staff and meet compliance requirements.
Recordings are stored securely in the cloud with search and retention controls, so you can find a call in seconds and keep it for as long as you need to.
Alongside Salford Quays, we look after customers throughout City of Salford, Greater Manchester and right across the country. Multi-site businesses can manage every location from a single platform.
Get a clear, itemised quote for VoIP in Salford Quays. Your 0161 numbers stay the same, the switch happens out of hours, and you deal with one UK-based team from start to finish.
