Business phone systems and VoIP for Hayes firms, from Heathrow-linked logistics and hotels to offices, clinics and trades across UB3. Keep your 020 numbers, add international numbers and switch over with no downtime.
Hayes sits between the M4 at junction 3 and the northern edge of Heathrow, and the Elizabeth line at Hayes & Harlington puts central London around 20 minutes away. That location has shaped the local economy for over a century, from the factories that once lined the canal to today's freight, logistics and airport supply businesses.
Much of Hayes' manufacturing heritage is still visible. The former EMI site on Blyth Road has been redeveloped as the Old Vinyl Factory, a mix of workspace, homes and leisure, and the industrial areas along Botwell Lane and North Hyde Road remain busy with warehousing, trade and engineering firms.
For many UB3 businesses, the phone system has to handle more than local calls. Freight forwarders, ground-handling suppliers and hotels deal with overseas customers and shift teams around the clock, so international numbers, 24/7 routing and calls that follow staff to their mobiles are common requirements.
UB3 covers the town centre, airport-facing Harlington and long-established industrial areas north of the railway.
Shops, professional services, healthcare and hospitality along Station Road and Coldharbour Lane. Hosted VoIP and Phoneline+ suit most of these businesses.
Workspace for start-ups and growing firms on the former EMI site. Cloud phones that scale with the team are the natural fit.
Warehousing, trade counters and distribution along Botwell Lane and North Hyde Road, where DECT handsets and multi-line systems are common.
Aviation support, freight and hotels near Heathrow's northern perimeter, often needing 24/7 call handling and international numbers.
Residential streets with home-based and micro businesses. Phoneline+ is the simplest replacement for a single copper line.
020 is the local dialling code for Hayes. Whatever platform you move to, you keep the number your customers already know. See our 020 numbers page for more on local numbers.
A VoIP system also makes it easy to add numbers: DDIs for departments or staff, a freephone line for enquiries, or a national 03 number if you sell across the UK. All of it is managed in one place, with no extra lines to install.
Hayes' economy leans heavily on Heathrow. Freight forwarding, logistics, airline support, catering and hotels employ thousands of people in and around UB3, and many of those businesses run around the clock with staff spread across several sites.
Alongside the airport economy there's a steady base of manufacturing, trades and professional services, plus growing numbers of healthcare providers and small offices in the town centre. We provide everything from a single digital line for a sole trader to multi-site systems with call recording and international numbers.
All six platforms below are available to Hayes businesses. We'll match one to your size, workflow and budget, and handle the setup, porting and support.
Suited to Hayes businesses running shifts across warehouses, yards or production halls, where call routing, DECT handsets and contact-centre tools need to work around the clock.
A flexible option for Hayes distributors, trade suppliers and engineering firms that want CRM integration, call queues and reporting. As a Titanium 3CX partner we can host and manage it for you.
Fully hosted on Gamma's own UK network, with nothing to maintain on site. A practical choice for Hayes trade counters, depots and offices that want calls on desk phones, mobiles and the app.
Combines phone, video and chat for Hayes management and sales teams who spend their day on supplier calls and customer meetings.
A straight digital replacement for a basic Hayes business line: same 020 number, same handset, running over broadband.
Adds full external calling to Microsoft Teams with queues and IVR, for Hayes businesses that want one app for chat, meetings and phone calls.
Tell us how many people answer the phone, where they work and what your current contracts look like. We'll come back with a clear recommendation for your UB3 business and an itemised quote.
Get Expert Advice →The UK's PSTN and ISDN network is being switched off in stages. For Hayes businesses, that means older lines, PBX systems and line-dependent kit need a modern replacement.
If your Hayes premises still has analogue lines or ISDN, they'll need replacing with VoIP, SIP trunks or a digital line. Watch for less obvious kit too, such as gate intercoms, door entry, alarm diallers and lift lines. Timings vary by exchange. Check where your lines stand with our PSTN switch-off checker.
We handle the whole move for UB3 businesses, from the audit and porting to the out-of-hours cutover, so your customers notice nothing except better call handling.
What UB3 businesses ask us most when they're weighing up VoIP, business phone systems and the move away from copper lines.
Businesses near Heathrow often deal with customers and partners in different time zones. VoIP makes it simple to add international numbers that ring your Hayes office, and to route calls by time of day so night shifts, out-of-hours teams or mobile staff pick them up automatically.
Call recording and reporting sit on the same platform, which helps freight and logistics teams confirm bookings and track response times.
Copper lines were built for one call per line and very little else. With VoIP, call capacity, users and numbers are set in software, so a UB3 business can grow or shrink without waiting for new lines.
Calls run over your internet connection, which is why we always check bandwidth first. Most Hayes offices already have enough, and where they don't we can supply business broadband or a leased line.
Drivers, engineers and site staff don't sit at desks. VoIP mobile apps let them take business calls on their own phone while presenting your 020 number, and calls can be routed to whoever is on shift.
We can also supply business mobiles and SIMs on the same contract.
We're UK-based and serve customers nationwide, so a business with sites in Hayes and elsewhere can have every office on the same phone system and support desk.
Whether you're replacing ISDN, an old PBX or a single analogue line, T2K Voice & Data can move your Hayes business to VoIP while keeping your 020 numbers and your phones working throughout.
