How to reject incoming calls on Polycom VVX-500 & 600 series phones

In this post we explain how you can reject unwanted calls using your Polycom VVX-500 or VVX-600 series VoIP phones.

Reject a call to stop your phone from ringing and send the call directly to voicemail. Calls you reject display in your Recent Calls list. Rejecting calls is not available for shared lines.

To reject an incoming call:

  • From the Incoming Call window, tap Reject. You can also reject an incoming call from Lines and Calls view.

The call goes directly to voicemail.