How to answer and decline calls using CIsco 8841, 8851 and 8861 phones
This short guide will explain how to Answer and Decline calls using a Cisco 8841, 8851 and 8861 business VoIP telephones.
Your Cisco VoIP Phone works just like a regular phone.
Answer a Call
When your phone rings, press the flashing line button to answer the call.
Answer Call Waiting
When you are on an active call, you know that a call is waiting when you hear a single beep and see the line button flash.
To answer call waiting:
- Press the line button.
- (Optional) If you have more than one call waiting, select an incoming call.
Decline a Call
You can send a ringing call to your voicemail system (if configured) or to a preset phone number. If not set up, the call is rejected, and the caller hears a busy tone.
You can decline a call by performing one of the following actions:
- Press Decline.
- If you have multiple incoming calls, highlight the incoming call and press Decline.