Screen features - Cisco 8841, 8851 and 8861 IP phones

In this short guide, we walk you through everything you need to know about the screen features of your Cisco 8841, 8851 and 8861 IP phone when connected to a small business office phone system.

Phone Screen Features

The phone screen shows information about your phone such as directory number, active call and line status, soft keys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the header row, the middle section, and the footer row.

Screen sections

  1. At the top of the screen is the header row. The header row displays the phone number, current date and time, as well a number of icons. The icons display when features are active.
  2. The middle of the phone screen displays the information associated with the line and feature buttons on the phone.
  3. The bottom row of the screen contains the soft key labels. Each label indicates the action for the soft key button below the screen.