Managing calls with a Polycom VVX450
Call Management with a Polycom VVX450
You can easily manage multiple calls from the Lines and Calls view. In this guide, we'll explain how you can manage your calls with a Polycom VVX450.
Display Calls from the Lines Screen
Key
Line key:
![Line key](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60e5ac846ef240b00af1930d_line%20key.png)
You can display the calls for each line from the Lines screen. When you select a phone line with a held call, the first held call on that line is automatically resumed, even if you already have an active call on a different line.
- Press and hold the [Line] key
Display Calls from the Calls Screen
Key
Home key:
![Home Key](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60e5ad1a4ae9ae593b162df7_home%20key.png)
You can view multiple calls on your line from the Calls screen by doing any of the following:
- Pressing the [Home] key
or
- From the Lines screen, press the [Calls] soft key.
The Calls screen is displayed with the list of active and held calls for each line on the phone.
Manage a Call from the Calls Screen
Key
Hold key:
![Hold key](https://cdn.prod.website-files.com/5faab9b2dea2555f106ed8ad/60e59e6ab3ea3e237a84af04_hold.png)
From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
You can do this by selecting a call and doing any of the following:
- Select the [Hold] Key to place an active call on hold.
- Select Resume to make a held call active.
- Select End Call to end a call with a contact. You can end active calls only, so resume the held call first before ending it.