Managing calls with a Polycom VVX450

Last Updated
August 3, 2021
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Call Management with a Polycom VVX450

You can easily manage multiple calls from the Lines and Calls view. In this guide, we'll explain how you can manage your calls with a Polycom VVX450.

Display Calls from the Lines Screen

Key

Line key:

Line key

You can display the calls for each line from the Lines screen. When you select a phone line with a held call, the first held call on that line is automatically resumed, even if you already have an active call on a different line.

  1. Press and hold the [Line] key

Display Calls from the Calls Screen

Key

Home key:

Home Key

You can view multiple calls on your line from the Calls screen by doing any of the following:

  • Pressing the [Home] key

or

  1. From the Lines screen, press the [Calls] soft key.

The Calls screen is displayed with the list of active and held calls for each line on the phone.

Manage a Call from the Calls Screen

Key

Hold key:

Hold key

From the Calls screen, you can manage a call by holding, resuming, or transferring the call.

You can do this by selecting a call and doing any of the following:

  • Select the [Hold] Key to place an active call on hold.
  • Select Resume to make a held call active.
  • Select End Call to end a call with a contact. You can end active calls only, so resume the held call first before ending it.