How to clean the touchscreen on a Polycom VVX-500 or VVX-600 series phone

In this short guide we explain how you can clean the screen of your Polycom VVX-500 or VVX-600 series handsets.

Key:

The touchscreen requires very little maintenance. Periodically, however, you may need to clean it. Use a clean, dry, microfiber cloth—the kind you would use to clean glass surfaces—to wipe the touchscreen. This type of cloth is available from many office supply stores.

Before you clean the screen, disable it so you don’t activate phone functions while you wipe the touchscreen. To enable the touchscreen again, press any key on the phone console.

To answer a call while the touchscreen is disabled, pick up the handset. Or, press [Speakerphone Button] or [Headset Button] and tap Answer.

To clean the touchscreen:

1. Tap Settings from Home view, and tap Basic > Screen Clean.
2. Wipe the glass with a clean, dry, microfiber cloth.
3. To enable the touchscreen again, press any key on the phone console.