Forwarding incoming calls to another person on Polycom VVX-500 & 600 series phones

This short post explains how to forward calls using your Polycom VVX-500 or 600 business handset.

While your phone rings, you can forward the call to another person.

To forward an incoming call to another person:

  1. While your phone rings, tap Forward.
  2. From the Call Forwarding screen, enter the forwarding number, and tap Forward.