Important Notice
In light of recent BT Openreach cost base changes to the industry on legacy products, we hereby give notice of the below price changes that come into effect 1st April 2026 across impacted services below;
Effective 1 July 2026, pricing adjustments will be implemented across select broadband and telephony services. This update is part of the annual pricing review, aligning with the Retail Price Index (RPI) and accounting for operating costs that currently exceed standard inflation rates. These operational factors include rising network infrastructure expenses, increased supplier charges, and the continued investment required to maintain and enhance service quality, reliability, and security.
A 3.5% price increase will be applied to the following active products and services:
A 40% price increase will be applied to all legacy Wholesale Line Rental (WLR) and associated broadband services. This significant adjustment reflects industry-wide changes driven by Openreach’s PSTN switch-off programme, as the UK transitions toward an All-IP network ahead of the 31 January 2027 deadline.
Products impacted by the 40% adjustment include:
Pricing for all other products and services not explicitly listed above will remain unchanged at this time.
Maintaining high service reliability and overall value remains a core priority despite these necessary pricing adjustments. For any inquiries regarding this update, or to review current plan options and transition away from legacy services, please reach out to the customer support team for direct assistance.
