VoIP Features

Our business VoIP service is the definition of feature-rich, giving you access to an extensive range of functionality usually reserved for much larger companies.

VoIP Features

Essential features

HD call quality

Enjoy crystal clear call quality across our market-leading VoIP network.


Create voicemails for individuals or teams and have new messages delivered by email.

Call Security

State-of-the-art security ensures the protection of your calls.

System Management

Manage everything using our simple to use web portal.

Music on hold

Play promotional messages or music while people are on hold.

Internal calls

Make free calls to any extensions within your business.

Ready to get connected?

Work from anywhere

iOS & Android Apps

Use your smartphone to make and receive business calls.

Windows & Mac

Make calls directly from your desktop or laptop with our free softphone.

Free handsets

Get a free wired or cordless handset for each of your users.

Call handling

Call forwarding

Redirect calls to another number for no additional cost.

Time of day routing

Configure schedule-based call routing to work around opening hours and holidays.

Call hold & resume

Put callers on hold and pick them up again when you’re ready.

Do not disturb

Automatically reject incoming calls using this feature.

Call notify

Be emailed when a certain number calls or is called.

Hunt groups

Make a whole team’s phone ring when calls come in with hunt groups.

Call screening

Screen and block unwanted or spam calls.

Call queues

Never miss a call again with call queuing.


Give callers an auto attendant menu so they can be routed to the right team or person.

Join the thousands using T2k everyday

Call Management

Call recording

Advanced call recording allows you to maintain an audit trail.

Call logs

View call history for the whole business in an online portal.

Busy lamp monitoring

See who is free to take a call with busy lamp monitoring

Call monitoring

Easily listen to calls for training purposes.

Call analytics

See when peak times are, how many calls are being missed and much more.

Speed dial

Easily set speed dials to improve productivity.

Have a question? Get in touch.

Send us a message using our contact form or give us a call on 0808 202 3200.

Contact T2k
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